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1 million lost & found items handled — hear it from our clients

Every 5 minutes, an item finds its owner again

Lost & found: less time wasted, and 5-star reviews earned

Log the item in one minute. PeeK'in notifies the owner, arranges the return and invites them to rate your property on Google.

PeeK'in dashboard: items to process, in progress, resolved
Parcel deliveredGlasses · Mrs N. D.
New Google review5 stars · 2 min ago
properties equipped across Europe
Nearly 1,000
items returned to their owner
250,000
across 100,000 customer reviews
4.8/5
lost & found items handled
1 million
The product

The whole journey of an item, in a single app

From logging to the Google review, your team only prints a label.

App

Logged in one minute

Photo, category, guest details. On desktop, tablet or smartphone.

Lost & found items list in the PeeK'in app
−75%

Time per item

No more calls, no more rate lookups, no more payment collection.

Owner notified

Automatic SMS, email and WhatsApp, in their language. They choose delivery, pick-up at the desk, or to let it go.

−50%

Of stock

Every returned item frees up space.

International shipping

12 carriers, rate calculated by destination, customs pro forma, SafeShip Option.

Multi-property

Group view, per-site permissions, exportable reporting.

PeeK'in dashboard: items to process, in progress, resolved

Watch the presentation video

PeeK'in presentation video
How it works

How it works, in four steps

PeeK'in ToDo board: lost & found items sorted by stage, from discovery to destocking
Guided logging: photo, category, guest.
Guest journey: from awareness to the stay, the item returned and the review published thanks to PeeK'in
The guest receives a link and gets their item back.
PeeK'in parcel ready to ship
Online payment, with or without the SafeShip Option.
Lost & found items list with their shipping status in the PeeK'in app
Label, carrier, tracking: everything is in the app.
Google reviews

Every returned item can become a 5-star review

A guest who gets their item back is a grateful guest. At the end of the journey, PeeK'in invites them to rate your property on Google. Nine reviews out of ten are 5 stars.

Google reviews generated for our clients
20,000
Google reviews are 5 stars
9 out of 10
Discover Google reviews
5 stars

Great service at a wonderful location.

Cherubin M.
5 stars

This is the first time I’ve ever received an email from a hotel about lost and found items after checkout. I was very pleasantly surprised. Thank you to Hôtel l’Elysée Val d’Europe; we had an excellent stay at your hotel!

Chiu P. W

Many businesses save time and build a connection to their customers on a daily basis with PeeK’in

  • Radisson Hotel Group
  • Vivalto Santé
  • Maisons du Monde
  • Europcar
  • Center Parcs
  • Accor
  • Hyatt
  • Pavillon de la Reine
  • Airbnb

Customer testimonials

This is an example of honesty and service worthy of a great hotel. A big thank you to all the staff.

Olivier B. — Customer of Grand Hotel Beauvau - MGallery

Thank you for this service. In 25 years of business travel, I have forgotten things in hotel rooms but never been offered to send them back to me. Bravo

Stéphane S. — Customer of Novotel Paris La Défense (Paris)

What do our customers say

Discover PeeK'in with one of our advisors

A 30-minute video demo, built around your own cases.

More than ten million items are left behind every year in hotels, rental cars and venues open to the public. For teams, every found item means phone calls, rate lookups, packaging and a trip to the post office.

PeeK'in handles the whole journey: the owner is notified, chooses shipping or in-person pickup, pays online, and your team prints the label. The carrier does the rest.