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1 million lost & found items handled — hear it from our clients

One million lost & found items. Hear it from our clients.

Hotels first, then car rental and theme parks: wherever a guest leaves something behind, a team relies on PeeK'in.

properties equipped across Europe
Nearly 1,000
items returned to their owner
250,000
across 100,000 customer reviews
4.8/5
of guests satisfied
94%

They trust us

From international groups to independent hotels, the same expectations: return fast, return well. Other sectors join us with the Corporate plan.

Hospitality

Accor logoRadisson Hotel Group logoHyatt logoMarriott logoInterContinental Hotels & Resorts logoMaisons du Monde Hôtel & Suites logoPavillon de la Reine logoHôtel Splendid Cannes logoRelais Thalasso Pornichet logo

Mobility

Europcar logoVirtuo logo

Leisure and healthcare

Center Parcs logoParc Astérix logoVivalto Santé logo

What their guests say

These are the owners of returned items speaking: they rate PeeK’in at the end of the journey.

This is an example of honesty and service worthy of a great hotel. A big thank you to all the staff.

Olivier B. — Customer of Grand Hotel Beauvau - MGallery

Thank you for this service. In 25 years of business travel, I have forgotten things in hotel rooms but never been offered to send them back to me. Bravo

Stéphane S. — Customer of Novotel Paris La Défense (Paris)

This application is very easy to use. I would like to thank the staff at the Renaissance Le Parc Trocadero Hotel for saving my personal item that I accidentally left in my room while staying in Paris.

Asbridge D. — Customer of the Hotel Rennaissance Le Parc Trocadéro (Paris)

It is very pleasant to be contacted again for an item that we thought we had lost, thank you for this great attention!

Ali M. — Customer of the Radisson Blu Lyon

Very happy to discover that we can recover an forgotten item in a car… Thank you for your vigilance and sense of service. See you next time.

Emmanuel T. — Europcar Nantes Airport customer

Thank you very much, it’s very nice to see such professionalism!

Nathalie D. — Parc Asterix customer

What properties say

Simplicity, time saved, responsiveness: teams describe their daily work with PeeK’in.

Great application, fun and easy to use.

Sabrina — Housekeeper

We are more reactive, it’s easier for us because we don’t have to travel.

Virginia

This app provides us a real solution to the problem of lost and found items.

Emmanuelle — Manager

It saves time, space, energy and boosts our customer service.

Marion — Head of Reception

Every returned item leaves a mark on your Google listing

A guest who gets their item back is invited to rate your property. Here is what they write.

Great service at a wonderful location.

Cherubin M.

This is the first time I’ve ever received an email from a hotel about lost and found items after checkout. I was very pleasantly surprised. Thank you to Hôtel l’Elysée Val d’Europe; we had an excellent stay at your hotel!

Chiu P. W

Perfectly lovely hotel with great service, food and rooms beyond comfortable! And, when I left my book there - on purpose - they notified me to see if I wanted them To send it or donate it!

Sarabeth F.
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